e-manage ONE SUPPORT
e-manage has a built in error / bug reporting tool that keeps you from crashing the software. When an error occurs in the code, a spinning dotted circle appears in the Main menu bar of the main window. When users click on the spinning circle, the details necessary for our developers to fix the problem are gathered and a screen shot is taken, which can then be submitted from the error submission window. Users must supply their phone number and e-mail address so our developers can contact, if necessary to discover more details about how the error occurred. These bug reports are monitored during regular business hours (6 a.m. through 4 p.m. Monday thru Friday Pacific time) and may result in a live update being issued to correct the error within the same day.
In the pages of this website, users can perform searches to find helpful videos on how to perform certain functions.
A complete listing of all of our videos (training, setup, and demonstration) is located on youtube.com by visiting our channel. Please be sure to subscribe and you will be notified of any new videos posted to keep up on the latest features and bug fixes available.
Our knowledge base is being built as we come across issues that warrant an article. A complete listing of articles can be found here
Call us: (949) 383-5377
Support Hours: 7 a.m. to 4 p.m. Pacific Time