Marketplace Software’s Privacy Policy

Introduction

As a technology company, we’re providing this Global Privacy Statement (“Privacy Statement”) to explain how we, Marketplace Software (collectively “we,” “us,” or “our”), collect, use, share, or otherwise process information that we collect through our services. These services include, as applicable, our websites, mobile applications, social media pages, marketing activities, and other activities described in this Privacy Statement, or when other businesses provide us your personal information (collectively, the “Services”). This Privacy Statement is global, meaning it applies to all Marketplace Software Services. We may provide additional or supplemental privacy statements for certain products or services.

Information We Collect

We may collect the following types of information when you use our App:

  • Personal Information: We may collect information that can be used to identify you, such as your name, email address, phone number (including for SMS communication), and company name.
  • Usage Information: We collect information about how you interact with our App, including the features you use, the actions you take, and the data you input.
  • Device Information: We may collect information about the device you use to access our App, including device type, operating system, and device identifiers.
  • Integration Information: When you integrate our App with other platforms such as QuickBooks, we may access and collect relevant data to provide the integration services.
  • Location Information: Certain features in the Marketplace Software products may collect your precise location information such as the time clock feature in the e-manage|ONE Crew app.

How We Use Your Information

We use your information for various purposes, including:

  • Providing Services: Provide you with the platform, create your account and manage our relationship with you.
  • Support: Provide you with support and resolve disputes.
  • Maintenance: To provide and maintain the App’s functionality and integration with QuickBooks.
  • Communication: To communicate with you about updates, changes, and support-related matters.
  • Analytics: To analyze usage patterns, troubleshoot issues, and improve our services.
  • Marketing and Advertising: To personalize your experience and tailor recommendations, advertising, and offers presented to you. Note: Phone numbers collected for SMS communications will only be used for the specific purposes outlined at the time of collection and will not be used for marketing purposes.
  • Legal Compliance: To comply with legal obligations and respond to lawful requests.
  • SMS Communications: If you provide consent to receive SMS communications, we may use your phone number to send text messages related to system updates, account information, multi-factor authentication (MFA), and other non-marketing purposes as described at the time of collection.

How We Share Your Information

We may share your information in the following situations:

  • With QuickBooks: We may share necessary information with QuickBooks to facilitate integration and improve your experience.
  • With Service Providers: We may share information with third-party service providers who help us operate and improve our services. Phone numbers collected with SMS consent will not be sold, rented, or shared with third parties or affiliates for marketing purposes under any circumstances. Phone numbers collected with SMS consent will not be sold, rented, or shared with third parties or affiliates for marketing purposes under any circumstances.
  • Legal Requirements: We may disclose information when required by law, such as in response to subpoenas or court orders.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred.

Your Choices

At Marketplace Software, we believe that you have choices about information that pertains to your or your business.

Account Information: You can review, update or delete your account information through our App.

Opt-Out: You can opt-out of receiving non-essential communications from us, including SMS communications, by replying STOP to any text message. View our Terms and Conditions for more information. Visit our Support Center for help.

Data Security

We take measures to protect your information, but no security measures are 100% secure. We cannot guarantee the security of your information.

Children’s Privacy

Our App is not intended for children. We do not knowingly collect personal information from children.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Changes will be effective when posted, and your continued use of the App after the revised Privacy Policy constitutes your acceptance of the changes.

Contact Us

If you have questions about this Privacy Policy or our practices, please contact us at support@emanageone.com.

By using our App, you acknowledge that you have read and understood this Privacy Policy and agree to our practices.