We view Sales and CRM somewhat different than most systems. We are not just a CRM system but we are a Business and Sales Management System which means we view CRM, Customer Relationship Management, as part of every aspect when dealing with a potential customer, an active opportunity, an order in process and a continued relationship after the project is completed.
e-manage |ONE is able to accomplish this because every aspect of a customer, project and service is all done in one system. As things are done statuses are automatically updated, conversions are tracked, forecasting is automatically generation and more.
Managing the customer relationship is not the responsibility of the salesperson but is the responsibility of everyone in your company. Anyone who answers the phone should be able to help, know who they are talking to and have everything they need at their finger tips. That is CRM!
We have also simplified CRM to make it not only a tool for management, which most systems are geared for, but an easy to use and powerful tool for Sales and Support people. It doesn’t have to be so complicated and definitely should require you to enter redundant information in multiple systems
Use the e-manage |ONE Prospecting tool to generate lists of companies to call on. As well search companies from Prospecting and add the companies to e-manage |ONE without having to type the information in.
View recently completed projects and the pictures of the install within e-manage |ONE and the web portal. Slide through the picture and print a PDF Project Portfolio report and email with a couple of clicks.
http://emanageone.com/wp-content/uploads/2015/05/logo11.jpg00gmadm00neyhttp://emanageone.com/wp-content/uploads/2015/05/logo11.jpggmadm00ney2017-06-08 16:50:512017-06-08 16:50:51Setting Up And Using Marketing Campaigns
This is a short 15 minute video demonstration of how to use the new Prospecting in e-manageONE to add customers / potential customers to your database and to build call sheets of companies you are targeting for new business.
http://emanageone.com/wp-content/uploads/2015/05/logo11.jpg00gmadm00neyhttp://emanageone.com/wp-content/uploads/2015/05/logo11.jpggmadm00ney2016-04-02 17:54:252016-08-21 03:21:20Prospecting in e-manage|ONE
Track the success of your Marketing Campaigns right in e-manage | ONE. See how well Marketing Campaigns have performed by viewing the conversions and the costs from a lead to an order with a Job being booked.